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TERMINOLOGY

Understanding the terminology

If you are new to this work, here are basic definitions of some commonly used terms:

Cultural Intelligence
Cultural intelligence, or CQ, is defined by the Cultural Intelligence Center as the capability to relate and work effectively in culturally diverse situations.

Diversity
The presence of difference—human, organizational and cultural.

Equity
Fair and just inclusion of all.

Inclusion
The act of authentically bringing people (especially those who have been historically under represented) into processes, activities, decision- and policy-making.

Culture
A set of shared attitudes, way of thinking, behaving and working that characterizes an institution or organization.

Unconscious bias
Unconscious biases are social stereotypes about groups of people that we form outside of our own conscious awareness. These biases are automatic, deeply ingrained and can impact our behavior.

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