Understanding the terminology
If you are new to this work, here are basic definitions of some commonly used terms:
Cultural intelligence, or CQ, is defined by the Cultural Intelligence Center as the capability to relate and work effectively in culturally diverse situations.
The presence of difference—human, organizational and cultural.
Fair and just inclusion of all.
The act of authentically bringing people (especially those who have been historically under represented) into processes, activities, decision- and policy-making.
A set of shared attitudes, way of thinking, behaving and working that characterizes an institution or organization.
Unconscious biases are social stereotypes about groups of people that we form outside of our own conscious awareness. These biases are automatic, deeply ingrained and can impact our behavior.